The first major challenge RLB faced on its digital transformation journey was fragmented cost data. While digitalisation can unlock the full potential of data, the quality and organisation of data are critical to achieving desired outcomes.
RLB manages a vast amount of data that was traditionally scattered across different, independent legacy systems in various formats. Harvesting, consolidating and restructuring this data into a compatible form and integrating it with digital tools is an arduous task.
The second significant challenge was manual workflows. The construction industry is deeply rooted in traditional practices that hinder innovation.
RLB’s services often require nuanced professional judgement and expertise, and the project-based nature of the profession reinforces the need for customisation. This has resulted in a heavy reliance on manual processes for tasks such as information collection, data analysis and documentation drafting. Integrating suitable digital tools to automate these processes
was essential.
To achieve our digital transformation, RLB developed a strategy built on four key pillars:
We deployed our RLB CostNet digital platform and BIM expertise to support the expansion of Cyberport, Hong Kong’s leading hub for digital technology. The construction of new offices and data centre will enhance Cyberport’s capabilities as a dynamic testing ground driving innovation and sustainable development in Hong Kong.
RLB worked closely with Cyberport, the contractor, design consultants and stakeholders to automate and optimise contract administration and financial management processes to ensure the efficient delivery of this project.
We customised RLB CostNet to meet the operating needs of users and provide a single source of truth, using AI and machine learning to consolidate life cycle cost data and aid collaborative working and informed decision-making.
Our team generated bills of quantities totalling more than 75% of the contract sum directly from the BIM model, saving time and resources and setting a new benchmark for the industry. Our digital solutions have significantly lowered environmental impact, achieving a 90% reduction in paper usage for tender document production.
Recognising the immense potential of digital transformation to streamline core cost management services, we developed RLB CostNet, a customisable cost management digital platform that serves as a centralised repository for cost and benchmarking data.
This innovative platform also automates the generation of various deliverables, enhancing accuracy and consistency, and allowing RLB to be more responsive to client needs. RLB CostNet features digital project portfolios, accelerates data retrieval, and offers advanced data analytic capabilities leveraging benchmarking data.
We have also been an industry leader in the application of BIM technologies. RLB was the first cost management consultancy in Hong Kong to achieve ISO19650 certification in BIM for design, construction and commissioning.
We have been a pioneer in promoting 5D building information modelling (BIM) to enhance collaboration among disciplines, reduce design clashes and optimise processes. Extracting data from BIM models for measurement and bill of quantities production can significantly reduce manpower resources by up to 30%, as we have demonstrated on several hospital projects together worth more than $60 billion.
Our e-Tendering solution is revolutionising online tendering, eliminating the need for cumbersome paper document handling. This digital solution allows instant tender data loading, comparison, categorisation and irregularities detection, significantly shortening the tender analysis process.
By embracing data centralisation, process automation, talent development and industry collaboration, we are at the forefront of innovation in the construction industry. Our journey towards digital transformation has not only earned recognition from our industry peers but also set a new benchmark for others to follow.
We remain committed to pushing the boundaries of digital excellence, continuously enhancing our services and adding value for our customers, and paving the way for a more efficient, innovative and digitally empowered future for the built environment.
Katherine Shum
Director
RLB North Asia
katherine.shum@hk.rlb.com
Danny Chow
Director
RLB North Asia
danny.chow@hk.rlb.com
In recognition of our achievements in developing cutting-edge digital solutions, RLB won the prestigious Gold Medal in the Consultant Organisation Category at the Hong Kong Construction Industry Council’s Construction Digitalisation Awards 2024.
