Privacy Notice

What information is being collected?
We collect information about you when you respond to an invitation or access our insights and publications. We also collect information when you voluntarily complete customer surveys and provide feedback. Website usage information is collected using cookies.
The information we collect includes your contact details, company name and your job title.

Who is collecting it?
Rider Levett Bucknall UK Ltd

How is it collected?
We only collect personal information by lawful and fair means. We collect personal information from:

  • face-to-face meetings and telephone calls;
  • business cards;
  • electronic communications – for example, e-mails and attachments; forms filled out by people, including as part of acquiring a product or service from us;
  • third parties – for example, from referrals, recruitment agencies and your representatives or agents;
  • social media websites – for example, LinkedIn; and our website if you use it to contact us.

Cookies and their use by RLB
Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. This information is used to track visitor use of our website and to compile statistical reports on website activity.

For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and these websites tell you how to remove cookies from your browser.

Why is it being collected and how will it be used?
We collect the personal information, if you agree, that is necessary for us to provide you with the products and services you have requested from us; for marketing purposes and to provide you with information about products and services that may be of interest to you; to improve the products and services we provide; and to enable us to conduct our business, including meeting our legal and regulatory obligations

You will receive communications about market insights, industry news, and events which we think are relevant to you. You may also receive a confirmation email (when your details have been added into our database).

When we send you email communications, we use a technology which enables us to track who opens particular emails. This helps us to understand which issues are of most interest and helps us improve our service to you by ensuring you continue to receive relevant information. You can unsubscribe from email and event invitations at any time by either clicking on the unsubscribe link or just replying to the message.

Who will it be shared with?
Rider Levett Bucknall UK Ltd may share your contact details with Mailchimp or other email mailing list provider for the provision of their email services.

Your details will not be released to third parties for marketing purposes.

Withdrawing Consent
You can remove consent given to us at any time. If you would rather not hear from us, simply email marketing@uk.rlb.com to let us know. We can either delete all of your details or keep your details on a suppression list to prevent us contacting you in the future.

What are your rights with regards to your personal data?
You have the right to have personal data corrected if it is incorrect. If you think the personal data we hold on you is incorrect, simply email marketing@uk.rlb.com to let us know.

You have the right to have your personal data deleted. If you want to do this, you may request this and it will be removed.

Subject Access Rights
You have the right of access to your data. You can request a copy of all the information that we hold about you. If you would like a copy of some or all of your personal information, please email marketing@uk.rlb.com or write to us at the following address 60 New Broad Street, London, EC2M 1JJ

If you are not satisfied with how we have responded to your request, you have the right to register a complaint regarding the use of your personal data to a supervisory authority at any time. The UK’s supervisory authority is the Information Commissioners Office details of which can be found at ico.org.uk

Retention periods (‘Keeping Your Info..’)
We will keep your details on record for up to three years. If you would like us to delete your records at any point during this time, please contact marketing@uk.rlb.com.

This Privacy Notice was updated on 10th May 2018. We will always hold the most up to date Privacy Notice on our website. If we need to update this notice in the future it will be dated as such.